DEATHCELL: MAGENTA // AN IMMERSIVE HORROR ESCAPE EXPERIENCE
PRIVACY POLICY.
DATA WE COLLECT.
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.
HOW WE USE YOUR DATA.
When you conduct a transaction, subscribe to receive email marketing, or fill out a contact form on our website (rspaceproductions.co.uk or deathcell.co.uk) or third parties (Eventbrite and TicketTailor), as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.
WHY WE COLLECT IT.
We collect such Non-personal and Personal Information for the following purposes:
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To provide and operate the Services;
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To provide our Users with ongoing customer assistance and technical support;
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To be able to contact our Visitors and Users with general or personalised service-related notices and promotional messages;
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To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
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To comply with any applicable laws and regulations.
HOW WE STORE, SHARE AND USE YOUR DATA.
Both rspaceproductions.co.uk and deathcell.co.uk are hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
Your data will also be stored on third-party services (Eventbrite, TicketTailor and Klaviyo) when you complete a transaction for one of our experiences, sign up to our mailing list or fill out a contact form. Please check local websites for the relevant privacy policy information for specific platforms.
HOW WE COMMUNICATE WITH YOU.
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to poll your opinions through surveys or questionnaires, to send marketing updates and news (where you have opted in to receive such communications), or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email or phone.
HOW YOU CAN WITHDRAW CONSENT.
If you don’t want us to process your data anymore, please contact us at dataprotection@rspaceproductions.co.uk
PRIVACY POLICY UPDATES.
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
QUESTIONS AND YOUR CONTACT INFORMATION.
If you would like to access, correct, amend or delete any personal information we have about you, you are invited to contact us at dataprotection@rspaceproductions.co.uk